Omada doesn't know the lots, so they come from the DepEd allocation lists (one Excel file per lot). Each site is matched by the BEIS school ID in its Omada name; failing that by a replaced school ID or the school name, and a school missing from the lists takes its region's lot. Pick a lot in the SLA report to report on it.

Periods that don't count toward the SLA: holidays, school closures, government shutdowns, scheduled power-offs, power failures. Excluded time counts neither as measured time nor as downtime, and it pauses the 72-hour restoration clock. Every report lists the exclusions it used.